Privacy Policy

Effective Date: February 12, 2026

1. Introduction

At Awaken Solutions (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, or any information you provide when contacting us or requesting services.
• Non-Personal Information: IP addresses, browser type, operating system, pages visited, and other technical information collected through cookies or analytics tools.

3. How We Use Your Information

We may use your information to:

• Provide, manage, and improve our services.
• Respond to inquiries, requests, or support issues.
• Send marketing communications, updates, or promotional material (with your consent where required).
• Comply with legal obligations and protect our rights.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties who assist us in operating our website or providing services, provided they agree to keep your information confidential. We may also disclose information if required by law or to protect our legal rights.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics about site usage. You can choose to disable cookies in your browser settings; however, this may affect certain functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under South African data protection laws, including the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent for processing your personal information (where applicable).
• Lodge a complaint with our Information Officer or the Information Regulator if you believe your data rights have been violated.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Awaken Solutions
Email: info@awakensolutions.co.za
Address: 20 Broadacres Drive, Johannesburg, South Africa.